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Tuesday 15 December 2015

OPPO announces ‘After Sales Service’ Policy

OPPO has announced the new ‘After Sales-Service Policy’ for its devices. This includes an added focus on service performance, quality, understanding the customer and proactive communication to address any query or call for support. As a part of OPPO’s strategy to strengthen its global market and after – sales, the company plans to open 200, new service centres across India.



As a part of the new policy every OPPO smartphone will now have extended warranty. All new handsets purchased from 15th December onwards will have a 2 years service warranty applicable across all OPPO service centres in India.

According to the new policy, which seems to be very interesting any new OPPO handset that develops functional defect within the first 30 days of purchase will be termed, as 'Dead after Purchase' and handset will be replaced automatically. The accessories such as charger, data cable, headset and battery (including internal battery) come with 6-month warranty.

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