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Tuesday, 4 August 2015

Motorola Brings Customer Service To Your Doorstep

Motorola India has announced 'Moto Xpress', a pilot project to provide after- sale services to its consumers at their doorstep in Delhi, Gurgaon and Noida. Keeping up with the philosophy of innovating to meet customer requirements, Motorla has initiated the innovative 'Moto Xpress' Service. 



A home pick up and drop service, the Moto Xpress', will rectify software and accessory related issues, on the spot within an hour and hardware issues will be resolved within 5 working days which seems to be pretty impressive. Customers can avail the 'Moto Xpress' for just Rs 199 per service.

The company claims that they intend to create a simple process from the time you own a Motorola product. In case, an issue arises with your Motorola smartphone, you can dial Moto Xpress Service Booking number '011-41717124'. As you register your request, a trained Motorola representative who will be at your doorstep on his bike soon.  

Currently, Motorola has 160 service centers across the country, a Bangalore Moto Care Service & Experience Center for consumer touchpoints and a user- friendly Moto Help App.

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